Telamon’s Policy On Reporting Waste, Fraud, Abuse, And Unsafe Or Discriminatory Practices
Federal regulations require that incidents of fraud, waste, abuse, and discriminatory or unsafe practices or other criminal activity be reported and that corrective action be taken immediately. Services to customers who engage in fraud, abuse or waste will be terminated immediately. All staff shall follow Telamon’s system of internal controls which:
- Ensure that resource use is consistent with laws, regulations, and policies.
- Safeguard against waste, loss and gross mismanagement of funds.
- Alert appropriate levels of supervision to the potential of fraud, abuse, unsafe practices, discriminatory practices or criminal acts in all programs through conflicts of interest, falsification of records or reports, and misappropriation of funds or other assets.
- Ensure staff are aware of their obligation to report such activities; and ensure that staff stop providing services immediately in cases where it has been determined that a customer has engaged in fraud, abuse or criminal activity.
Staff who witness fraud, waste, abuse, and discriminatory or unsafe practices or other criminal activity are required to immediately report the allegation and any related information to their supervisor, the State Director and the Director of Finance.
Participants and Customers
Participants or customers who witness fraud, waste, abuse, and discriminatory or unsafe practices or other criminal activity, we ask you to immediately report the allegation and any related information, using one of the following:
Toll-free at 1-(877) 310-4230, or
Use this form:
If you choose to remain anonymous, it is not necessary to fill out the contact information. However, please keep in mind that your decision to elect anonymity may limit our ability to conduct an inquiry, if one is warranted, or to appropriately address your issue. For example, if you choose to remain anonymous, we will not be able to follow-up with you if we need additional information or have questions about the details of your allegation. In some cases, if we do not have sufficient information, we may be unable to act on your allegation. As a result, the more information you can provide, the better chance we have of addressing any wrongdoing that has been committed. You can always request that your identity and/or contact information remain confidential and not be shared outside of Telamon. You do this by stating so in the text box provided. Please consider providing your name and contact information to allow for follow-up contact by Telamon.
When applicable, reports are made to the DOL Office of Inspector General (OIG).
Thank you for your cooperation.